101 S Parkway Dr. Unit C,

La Vernia, TX 78121

830-779-3366

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Testimonials

​"We wanted to share our experience and opinions after having Bobby Reynolds and his Team build our pool.

 We didn’t really know anything about building or owning a pool, except that we wanted a nice one. Our first stop was at Custom Pools by Reynolds in La Vernia, TX. We walked in and the first person we met was Bobby Reynolds. He immediately set us at ease and talked to us at length in an easy to understand way. He spent a great deal of time showing and teaching us about the various options we were going to have to consider. He never put any pressure on us to make a decision, and we really appreciated that, after all, buying a pool is a big decision. Some will think us foolish for not shopping around, but we knew Bobby was the guy we wanted working on our pool that day.

 Once we decided to move forward Bobby came to our house and helped us see what the pool would look like and guided us through several options for the lay out. He gave us good drawings and specifications, we always knew exactly what we were ordering before the first ground was disturbed. Once construction began we never had a problem. The crews were professional and polite. Bobby was very accommodating when we changed a few things along the way and left for a week on vacation. The pool developed before our eyes, so we know it was made of high quality materials, all professionally applied. We choose to have a margarita bar put in and Bobby found us a beautiful handmade table top we just love.

 The pool was finished on time and at the agreed on price. They stayed with us an entire month after completion to make sure our water balance was just right. One thing I found very helpful was Bobby’s “Pool School”. Before he turned our pool care over to us he gave us a 3-ring binder with information and equipment manuals then spent the time to personally instruct us on how everything worked and to explain in detail water chemistry.

 Even after they left our home we are not alone. This company continues to support us with free water chemistry analysis if we need it and advice if we have questions. Every time we walk out our back door and see our pool it takes our breath away, it is very beautiful and just makes you feel better. I didn’t shop around much, but I believe anyone would have a hard time finding a better deal or quality pool builder anywhere. I highly recommend him. Thanks to Bobby and his Team, we love our pool!"

 Pat & Cyndi


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        "From start to finish I could not have asked for a better pool building experience. Bobby and his team did an outstanding job, they are always there when you need them and treated us fair and honest. Their swimming pool knowledge and experience really stands out and sets them apart from other pool builders. The customer service after the completion of our pool exceeded my expectations and our pool building experience gives me the confidence to recommend this company to anyone looking to build a pool. My family loves our new pool and spa thanks to the amazing work done by Custom Pools by Reynolds"


Ray


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        “Choosing to have our pool built by Reynolds Pools turned out to be one of the best choices we have ever made.  Oddly enough when we saw the Reynolds Pool sign on one of their work trucks we decided to give them a call only because my  wife’s maiden name is Reynolds.  Bobby made a good impression on us because he was not only willing to listen to what we were looking for in a pool, but also having input as to some do’s and don’ts  about pools. He was prompt with drawing up a sketch on the pool that we wanted and was flexible to some changes that we asked for. He has the good fortune of having a fabulous work crew. Everyone that we were in contact with was pleasant and knowledgeable.  They did not cut any corners and paid attention to detail.  And they made sure that things were done right.  Another thing that we like is that Reynolds Pools follows through with and ensures that we are comfortable with the way the pool operates and all of its’ different features. I would highly recommend Reynolds  Pools to anyone without hesitation. They have furnished us with a beautiful high quality pool that we will enjoy for many years to come.”

 

Eddie and Elizabeth 


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       "We wanted to take the time to thank you for the amazing oasis you built for our family. It’s so much more than just a “pool”. The weeping wall and fire feature are real attention getters and the sweeping steps, seats and Margarita bar make up a beautiful and extremely functional recreation area. We love showing it off as much as using it. It’s simply incredible."


      ​"This is our second pool, and all that leads up to, including constructing a pool can be a VERY intimidating experience, so thank you for making us so comfortable! You did a great job from the start putting us at ease, not to mention working tirelessly (and patiently) to educate us and work with us designing our personal Oasis. From comparing ideas over coffee, laying down designs on paper to breaking ground, you made the experience a pleasant one."

      "Your staff and contractors were all true professionals and the way you and they kept us informed, answered our questions (no matter how silly), returned our calls promptly, accepted and executed all of my last minute changes (you guys are really good!) and cleaned up when the job was complete made this truly painless.""The pool Service is great too! Outstanding service and reasonable prices makes this a VERY convenient package for us."

​"Thank you, Thank you, and Thank you!"

​Harold & Kelly

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      “On time, within budget, with all the specified features.  In today’s world that is saying a lot and Bobby made it look easy.  This is our third pool, second at this home; we know the process.  We selected Reynolds Custom Pools because we felt comfortable with Bobby.  We liked the fact that we were dealing directly with the owner of the company. This turned out to be one of our better decisions.  He supervised the entire project and the results speak for themselves.  From the guys that dug the hole to the final plaster, the subs were true craftsmen who took pride in their work.  We now have a beautiful swimming pool with a rock waterfall, beach entry and of course a margarita bar.We are extremely satisfied customers and highly recommend Bobby for any pool project."

Ken and Jill 

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      "My husband and I want to thank you for the work that was put into our Reynolds Custom Pool. We were very pleased with the timely manner in which the pool was constructed, meeting our hasty time limit of 25 days, not to mention the hard work put towards its structural integrity. We appreciate how our preferences and opinions were materialized in its planning and construction, and how our plans became such a beautiful reality. Your customer service has proven impeccable as you have taught us how to care and maintain our pool, and I appreciate how personal your service has been."

" Thank you so much for your willingness to help and for exceeding our expectations. The pool has already proven to enrich our home life."

Philip & Catherine 

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​      "Bob and I wanted a local company to build our pool.  We felt a local company would be able to give our construction more personal attention than a larger chain pool builder.  We feel that we made the correct choice.  You were always available to answer questions or concerns.  Your work was always professional and courteous.  We feel we have a new friend as well as a professional relationship."

      "We are extremely happy with our completed pool and the timely manner in which it was completed.  It was 37 days from dig to pool fill.  As with any construction, there are always small things that need to be tweaked, and you have proven to us again, that you are as good as your word and are following through with every small concern."

      "We would gladly recommend you to anyone who is considering putting in a new pool.  Thank you again for always doing everything you promised from the beginning, and making our dream of a beautiful back yard pool a reality.  Feel free to list us as a reference for your work anytime."

Robert & Peggy 

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​      "I wanted to write you a quick note of thanks from one very satisfied customer. Since the (rapid) completion of our wonderful new Reynolds pool on our Wilson County property, my family and I have received only enjoyment from what your expertise, caring and commitment was able to create. The pool you gave us is truly just what we wanted."

      "From our first meeting, I was very impressed with your knowledge and (especially) guidance that ensured a finished product meeting (really exceeding) all my expectations. You took into account the various environmental factors particular to the area. You also were sensitive to creating a design that would maximize our pleasure when using the pool. The other companies asked to "bid" the job just didn't impress me as you did."

      "In all regards — design, quality of workmanship, pricing and post-completion follow-up - Custom Pools by Reynolds excelled. It's always nice when you make the correct call. Selecting your company was one of the smartest things I've ever done."

"Please feel free to use me as a reference. Singing your praises will be a joy."

Thanks again,
Ernie 

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      "It is with great pleasure that I recommend Custom Pools by Reynolds as a custom pool builder.  I met Bobby Reynolds as he was one of the candidates we consulted when we were researching pool companies.  We spoke with five pool builders, some of which are very well known names in the pool business.  After much research (including the BBB), conversing with each builder, reviewing pool specs and discussing pricing and ideas, we decided that Bobby Reynolds had met everything we were looking for."

      "Since the beginning, Bobby Reynolds has always displayed a high degree of integrity, responsibility, and ambition.  He is punctual and never strayed away from anything he said he would do.  He was present each and every day, early in the morning, to observe and direct the people working for him.  And what impressed me most one those days was that Bobby would stay until the work planned for that particular day was successfully completed.  Most people may not consider the people coming to do the work, but I observed each crew member, no matter what his specialty was, and was very pleased to see their dedication and high level of respect for us and for Bobby, who treated them the same." 

      "A few of our friends had pools built at the same time and each of us contracted different pool builders.  During the process, we have exchanged experiences and just knowing what some of our friends went through and continue to go through, we are glad we made the best decision by going with Bobby Reynolds.  Jimmy and I highly recommend Bobby Reynolds as anyone’s pool builder and we are happy to give him our wholehearted endorsement."

Jimmy & Michelle

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      "Custom Pools by Reynolds built us the pool that we love.  In the process of our pool being built, we were always comfortable with the workers and Mr. Reynolds was always present during all the critical construction phases.  He not only built our pool, he used our ideas and his ideas and designed a pool that perfectly fit our needs.  I would recommend Custom Pools by Reynolds to anyone."

Ray and Jo Beth

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     "We would like to thank Bobby Reynolds for making "building a pool" such a wonderful experience for us! If we had to do it all over again, we would use Custom Pools by Reynolds in a heartbeat!"

Nick & Lori