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“On time, within budget, with all the specified features.” In today’s world that is saying a lot and Bobby made it look easy. This is our third pool, second at this home; we know the process. We selected Reynolds Custom Pools because we felt comfortable with Bobby. We liked the fact that we were dealing directly with the owner of the company. This turned out to be one of our better decisions. He supervised the entire project and the results speak for themselves. From the guys that dug the hole to the final plaster, the subs were true craftsmen who took pride in their work. We now have a beautiful swimming pool with a rock waterfall, beach entry and of course a margarita bar. We are extremely satisfied customers and highly recommend Bobby for any pool project. Ken and Jill
"My husband and I want to thank you for the work that was put into our Reynolds Custom Pool. We were very pleased with the timely manner in which the pool was constructed, meeting our hasty time limit of 25 days, not to mention the hard work put towards its structural integrity. We appreciate how our preferences and opinions were materialized in its planning and construction, and how our plans became such a beautiful reality. Your customer service has proven impeccable as you have taught us how to care and maintain our pool, and I appreciate how personal your service has been." " Thank you so much for your willingness to help and for exceeding our expectations. The pool has already proven to enrich our home life." Philip & Catherine
"Bob and I wanted a local company to build our pool. We felt a local company would be able to give our construction more personal attention than a larger chain pool builder. We feel that we made the correct choice. You were always available to answer questions or concerns. Your work was always professional and courteous. We feel we have a new friend as well as a professional relationship." "We are extremely happy with our completed pool and the timely manner in which it was completed. It was 37 days from dig to pool fill. As with any construction, there are always small things that need to be tweaked, and you have proven to us again, that you are as good as your word and are following through with every small concern." "We would gladly recommend you to anyone who is considering putting in a new pool. Thank you again for always doing everything you promised from the beginning, and making our dream of a beautiful back yard pool a reality. Feel free to list us as a reference for your work anytime."Robert & Peggy
"I wanted to write you a quick note of thanks from one very satisfied customer. Since the (rapid) completion of our wonderful new Reynolds pool on our Wilson County property, my family and I have received only enjoyment from what your expertise, caring and commitment was able to create. The pool you gave us is truly just what we wanted." "From our first meeting, I was very impressed with your knowledge and (especially) guidance that ensured a finished product meeting (really exceeding) all my expectations. You took into account the various environmental factors particular to the area. You also were sensitive to creating a design that would maximize our pleasure when using the pool. The other companies asked to "bid" the job just didn't impress me as you did." "In all regards — design, quality of workmanship, pricing and post-completion follow-up - Custom Pools by Reynolds excelled. It's always nice when you make the correct call. Selecting your company was one of the smartest things I've ever done." "Please feel free to use me as a reference. Singing your praises will be a joy." Thanks again, Ernie
"It is with great pleasure that I recommend Custom Pools by Reynolds as a custom pool builder. I met Bobby Reynolds as he was one of the candidates we consulted when we were researching pool companies. We spoke with five pool builders, some of which are very well known names in the pool business. After much research (including the BBB), conversing with each builder, reviewing pool specs and discussing pricing and ideas, we decided that Bobby Reynolds had met everything we were looking for." "Since the beginning, Bobby Reynolds has always displayed a high degree of integrity, responsibility, and ambition. He is punctual and never strayed away from anything he said he would do. He was present each and every day, early in the morning, to observe and direct the people working for him. And what impressed me most one those days was that Bobby would stay until the work planned for that particular day was successfully completed. Most people may not consider the people coming to do the work, but I observed each crew member, no matter what his specialty was, and was very pleased to see their dedication and high level of respect for us and for Bobby, who treated them the same." "A few of our friends had pools built at the same time and each of us contracted different pool builders. During the process, we have exchanged experiences and just knowing what some of our friends went through and continue to go through, we are glad we made the best decision by going with Bobby Reynolds. Jimmy and I highly recommend Bobby Reynolds as anyone’s pool builder and we are happy to give him our wholehearted endorsement." Jimmy & Michelle
"Custom Pools by Reynolds built us the pool that we love. In the process of our pool being built, we were always comfortable with the workers and Mr. Reynolds was always present during all the critical construction phases. He not only built our pool, he used our ideas and his ideas and designed a pool that perfectly fit our needs. I would recommend Custom Pools by Reynolds to anyone." Ray and Jo Beth
"We would like to thank Bobby Reynolds for making "building a pool" such a wonderful experience for us! If we had to do it all over again, we would use Custom Pools by Reynolds in a heartbeat!" Nick & Lori |
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